Tracking & Delivery

Oghi Mall  is a multivendor ecommerce platform where multiple sellers can list and sell their products. Buyers can explore a wide range of products from various sellers in one convenient location.

To become a seller, simply sign up on our platform and go through the seller registration process. Once approved, you can start listing your products and managing your store.

Oghi Mall accommodates a diverse range of products. From electronics and fashion to handmade crafts, we welcome a variety of product categories.

Its depends upon the seller. Sellers can use any courier or shipping service at their own convenience. We do don enforce any courier. However, the shipping method must be reliable and secure.

Transactions are securely processed through our platform. Buyers can make purchases directly, and sellers receive payments through our secure payment gateway. This ensures a smooth and secure shopping experience.

Warranty & Repair

Please see return and refund policies

Depends upon sellers

See sellers policies

Billing & Payment

Credit debit card, JazzCash, EassyPesa, Cash On Delivery and Payfast

Order the product on Cash on Delivery

Seller FAQ

Yes, joining as a seller is free. However, there may be certain fees associated with transactions and additional services. Refer to our pricing page for more details.

Sellers are responsible for managing their own shipping. They can set their shipping policies, including shipping rates and delivery times. Buyers will see this information when making a purchase.

Oghi Mall employs robust security measures, including encrypted transactions and secure payment gateways, to protect both buyers and sellers.

Once an order is placed, you can track its status in your account dashboard. Sellers can update the order status, and buyers will receive notifications at each stage of the process.

If you encounter any issues, reach out to our customer support team. We have a dispute resolution system in place to address concerns and ensure a fair resolution for both buyers and sellers.

Our customer support team can be reached through the “Contact Us” section on our website. Feel free to reach out with any questions or concerns, and we’ll be happy to assist you.

Absolutely! Sellers have the flexibility to customize their storefronts, including branding, banners, and product displays. Personalizing your store helps you create a unique and memorable shopping experience for customers.

Oghi Mall supports various payment methods to accommodate our audience. Common options include credit/debit cards, digital, Jazzcash, Easypesa, Cash On Delivery  wallets, and other secure payment gateways.

There are generally no restrictions on the number of products you can list. Sellers are encouraged to showcase their full product range to attract a wider audience.

Buyers can leave reviews and ratings for products they’ve purchased. This feedback is valuable for both sellers and buyers. It helps build trust within the community and assists other customers in making informed decisions.

Please see our return and refund policies

Yes, sellers receive ratings and feedback from buyers based on their transactions. This rating system helps build a trustworthy marketplace by showcasing the reliability and quality of each seller

Certainly! Sellers have the option to run promotions, discounts, or sales events on their products. This feature can help attract more customers and boost sales during specific periods.

We prioritize the security and privacy of customer data. Our platform adheres to strict data protection regulations, and we have measures in place to safeguard personal information.

Yes, we offer a user-friendly mobile app for both buyers and sellers. It provides a convenient way to manage your store or shop on the go, enhancing the overall shopping experience.

Reaching threshold limits, sellers can request their payments. It will be transferred to their respective accounts.