OGH Mall Shipping Policy

Welcome to OGH Mall, your go-to destination for a seamless and enjoyable online shopping experience. At OGH Mall, we understand the importance of timely and reliable shipping, and we strive to provide you with the best possible service. Please take a moment to review our shipping policy to ensure clarity and transparency in your shopping journey.

1. Shipping Providers:
OGH Mall collaborates with various reputable shipping partners to ensure the safe and timely delivery of your orders. The shipping provider for each order is determined by the individual vendor.

2. Processing Time:
– Each vendor at OGH Mall has its unique processing time for handling orders. This information can be found on the product page.
– Processing time includes order verification, quality check, packaging, and dispatch.

3. Shipping Time:
– The shipping time varies depending on the vendor’s location, the destination of the order, and the shipping method chosen.
– Estimated shipping times are provided on the product page and during the checkout process.
– OGH Mall strives to ensure that vendors provide accurate shipping estimates, but please note that unforeseen circumstances may cause delays.

4. Order Tracking:
– Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.
– You can track the status of your order by logging into your OGH Mall account or by using the tracking link provided in the confirmation email.

5. Shipping Costs:
– Shipping costs are determined by the individual vendors and are displayed during the checkout process.
– Some vendors may offer free shipping for qualifying orders.

6. Multiple Items from Different Vendors:
– If your order includes items from multiple vendors, you may receive separate packages at different times, depending on each vendor’s processing and shipping times.

7. Shipping Restrictions:
– Some products may be subject to specific shipping restrictions based on your location and local regulations. Please review the product page for any applicable restrictions.

8. International Shipping:
– OGH Mall vendors may offer international shipping. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the buyer.

9. Delivery Issues:
– If you encounter any issues with the delivery of your order, please contact the respective vendor’s customer support for assistance.

10. Contact Information:
– If you have any questions or concerns regarding shipping, please feel free to contact the OGH Mall customer support team at support@oghmall.com

Thank you for choosing OGH Mall for your online shopping needs. We appreciate your trust and look forward to serving you.

*Note: This shipping policy is subject to change, and any updates will be reflected on the OGH Mall website.*